Estimated shipping time

• It takes 1-3 weeks to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

• Canada: 3-4 business days

• USA: 5- 8 business days

• International: 10-20 business days

How Are Your Products Made?

• We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

• Delayed or Missing Orders

  • Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address.

  • Ask your local post office if they have your package.

  • Stop by your neighbours in case the courier left the package with them

  • Pro tip: Package theft is on the rise— If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!

  • If the shipping address was correct, and the package wasn't left at the post office or at your neighbour’s, get in touch with us at innergenerational@gmail.com with your order number.

  • If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

  • Pro tip: Please ensure your postal code or zip code is accurate!