How do I track my order?

• If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us an email at innergenerational@gmail.com

• I received a wrong/damaged product, what should I do?

• We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at innergenerational@gmail.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible

Payments

• Innergeneration.com accepts the following forms of payment: Visa, MasterCard, American Express, Discover, JCB, China Union Pay, Maestro, PayPal, Discover, Google Pay and Apple Pay

• If your payment method was declined, you may have entered your information incorrectly or there may be other issues with the card like a passed expiration date or insufficient funds. Please try a new payment method and contact your financial institution for more information if you continue to experience difficulties with your payment.

• *Please note, PayPal is unavailable to customers in Turkey.